Upsell & Conversion

Know which intro clients are ready to commit, with the follow-up already written.

Every intro offer has a clock on it. Studio Signal lists your intro clients with how long each offer has left and when they last came in, shows who's closest to committing, and drafts the follow-up in your voice.

The Upsell & Conversion tab for a demo studio: the intro conversion rate over time, and intro clients listed by how many days their offer has left
The Upsell & Conversion tab, shown for a demo studio. Every screenshot on this site uses demo data, never a real client's.

What it shows you

  • Every intro client, soonest to close first

    Clients with a live offer come first, ordered by how soon it runs out. Each shows when they bought, when they last came in, and how many days they have left.

  • A follow-up that sounds like you

    Studio Signal drafts the message in your voice, down to the class they came to and the membership that matches how often they come.

  • How your intros convert over time

    See how many intro clients join within the offer and how many join by the end of the window, month by month. When a month has only a handful of intros, it tells you, so one person can't swing the picture.

  • Regulars ready for more

    The same tab also shows the regular clients who are ready for more, so an upgrade conversation happens at the right time.

Not every intro joins before the offer ends

Some intro clients commit in their first week. Others join a month or two later. A follow-up that stops the day the offer runs out loses the second group.

Studio Signal keeps following each intro client after the offer ends, for a window set for your studio from how long your intro clients take to join. The ones whose offer is about to close sit at the top, and the rest stay in view after it ends.

An example from a weekly Pulse

Conversion

Warm intros, while they're still warm.

Five intro clients this week against a usual one. Studio Signal shows who's closest to committing, then drafts the follow-up in your voice, right down to the class they came to and the membership that matches how often they come.

Open the Upsell & Conversion tab

Questions

How long does it follow an intro client?
Past the end of the offer, for a window set for your studio from how long your intro clients take to join, counted from their first visit rather than the day they bought. Clients whose offer is still running come first, closing soonest, then the rest by how recently they bought.
Does it message my clients for me?
No. Studio Signal drafts the message, and you decide whether to send it. It only ever reads from your booking platform, and never changes a booking, a client or a price.
Which booking platforms does it work with?
Momence and Mindbody. Your ad accounts and your accounting can be connected too, so your bookings, your marketing and your money sit in one picture.

How it works with Momence and Mindbody Ask Signal Pulse Studio Snapshot Client Health Classes Financials

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